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Complaints about support's lack of response

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ShyRose

Newbie

Posts: 5

Joined: Sat Mar 19, 2011 1:57 am

Post Mon Sep 26, 2011 2:58 pm

Complaints about support's lack of response

Does anyone notice a pattern here?

Threads posted about support's continual lack of response to ingame messages or email are locked almost immediately. A shame they can't respond to our issues in the same speedy manner.

Threads about unfair bans are also locked just as fast.

Why do they want to keep us quiet about these issues rather than openly discussing them?

I have sent multiple emails, ingame messages and pal messages to support about unfair account and chat bans of members of my alliance, with virtually no response. Any response I have had have been trite verging on the sarcastic.

Support, how about you start treating your players as your paying customers rather than as the nuisance you seem to think we are? Your no care attitude is killing this game.

As this post is about support's lack of response AND unfair bans, this post will be locked in 3 . . . 2 . . . 1 . . .

Shyrose
S107
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ShyRose

Newbie

Posts: 5

Joined: Sat Mar 19, 2011 1:57 am

Post Mon Sep 26, 2011 3:00 pm

Re: Complaints about support's lack of response

Was that an instant lock?
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DarkDrakki

Newbie

Posts: 6

Joined: Sat Jun 04, 2011 3:32 am

Post Mon Sep 26, 2011 4:52 pm

Re: Complaints about support's lack of response

I agree I don't know you or your friend and delemma but what I do know is they got people locked outta PVP and there's a thread about it up for quite some time and as far as I know nobody has gotten a response as to why or when it can be fixed or if at all they even give a crap..

DO YOU JOB PLEASE AND I'LL CONTINUE TO SUPPORT YOU WITH COIN PURCHASES. IF NOT I'LL BE FORCED TO QUIT AND NOT SPEND MY HARD EARNED CASH HERE.

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