Support help please

Today I was on and when I went into haypi I got this message refuse war successfully. Somehow I have 5 days of war refuse and 50 of my coins gone!!! Please just take off the war refuse and give me back my 50 coins. That would be very much apreciated. If you want to know the time it was about 5 minutes before this post.
Thank you

try sending a letter to haypi (Help > support > contact us or kingdomsupport@haypi.com, the former is probably better)

Make sure you change your password, as somebody could have been on your account.

Make sure you change your password, as somebody could have been on your account.

No one has it except me

And change your email...

Do you have any family members who could have pulled this prank on you?

[support1]

I have asked Yolanda to contact you and please be patient.

Thanks!!! I didn't get my coins back but at least my war refuse was taken off sorry for the late reply I was not able to log into the forums

I'm just a little mad!!!!!!! I asked why I could not generate an alliance map then was told I might not have the right version.... so I update to the newest version and am now unable to even log in..... so someone help me.... I reset my phone . Uninstalled and reinstalled and it still doesn't work. So now after putting money into the game I can't use it..... thanks haypi. For the theft

You donated to the Haypi Foundation Charity, or HFC for short.

Thats not theft

No there was no donation... I paid to continue advancing and want to continue to play. And now cannot even log on. So they took my money, didn't fix the problem, and still have not replied as to what can be done. If I can no longer play. A refund would be great...