can't log on!

Hey..i have.emailed support but.haven't got back.to.me..its.been 2 days...i can't log on..get log in error 3 , try again message....what.is going on??? I am Don't*superbad* on server 65 please try to fix it.

Apparently ppl have been getting this. But on my server (s72) everyone can log on fine.

Well from what i am reading that error message.means i am banned...for.what?? Can.i get.some help support? At leasst a.reason...i haven't.done.anything to.deserve being banned..