Read this!!

Dear support! U suck! On my 1st acc when a hacker took my acc and sold my items worth 9600coins and took 20+million gold from me i send u a letter about it and somehow I outsmarted u and u stopped reply! So I talked to support 58 and she could reply after 1month and 15days after I spanned ur email! She looked up my trade report and I've found the player that hacked my acc(jinxster)! And I've asked her gently if I could get my items back but no! It's taking too long and that's not my fault that u re a lazy ass overpaid support that doesn't know how to check ur email! And change this: u re supposed to change email with email to pw!
Ps! Our expert got hacked bc ur system doesn't have security enough to stop the hacker! Fix it and he payed a lot of cash he worked for every year and bc ur security system sucks he lost it!

Personal issues with anyone are not to be fought put in public. Feel free to send any screenshots with proof to kingdomsupport@haypi.com, "Support1" on forum, and maybe even "Thomas" on forum too. They'll deal with it as best as they can. Try to be calm and level-headed in future posts please.