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where are my coins?

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jewzaku

Baron

Posts: 268

Joined: Fri Feb 25, 2011 10:01 pm

Location: server 83

Post Fri Jul 08, 2011 9:00 am

where are my coins?

i purchase some coins 10 dollars worth not on paypal or itunes off google services and i have not receive them.i will give it time to process it but if i dont get them in a day ima be mad.
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Xbeast70X

Baron

Posts: 246

Joined: Wed Apr 20, 2011 9:17 am

Post Fri Jul 08, 2011 9:03 am

Re: where are my coins?

I've now seen 2 posts where you've gone on a rant in forums. Try emailing kingdomsupport@haypi.com using this formatting:

viewtopic.php?f=6&t=5178

Also allow time for things before you complain. If your coins don't show up within a few hours, i assure you haypi will do their best to fix it.
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Fri Jul 08, 2011 9:35 am

Re: where are my coins?

jewzaku wrote:i purchase some coins 10 dollars worth not on paypal or itunes off google services and i have not receive them.i will give it time to process it but if i dont get them in a day ima be mad.


you can either send an inquiry to kingdomsupport@haypi.com or to your server support directly. Please include the required info listed as below:
google inapp billing User
Please tell us the time and date when the purchase has been made, your full name, email address registered to your android account, copy and paste the Google Check out to us(which will be sent to user after each successful purchase) also please don't forget to tell us your account name and server no.
We'll check and get back to you soon after receiving all the required info.
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jewzaku

Baron

Posts: 268

Joined: Fri Feb 25, 2011 10:01 pm

Location: server 83

Post Fri Jul 08, 2011 10:12 am

Re: where are my coins?

i never got any proof purchase all i can do is ss showing it took ten dollars off my bank acct.
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Jesse9766

Beginner

Posts: 50

Joined: Fri Jun 24, 2011 5:05 pm

Location: On Earth

Post Fri Jul 08, 2011 3:09 pm

Re: where are my coins?

jewzaku wrote:i never got any proof purchase all i can do is ss showing it took ten dollars off my bank acct.

Try asking again.
Jesse9766: retired Haypi Kingdom(server 79), off of Haypi Dragon for a little
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jewzaku

Baron

Posts: 268

Joined: Fri Feb 25, 2011 10:01 pm

Location: server 83

Post Fri Jul 08, 2011 11:10 pm

Re: where are my coins?

what do you mean ask again?
all the proof i have google never gived me any receit.
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