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Update for iOS 5 needed ASAP Please!!

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Forum_acct

Baron

Posts: 214

Joined: Fri Jul 29, 2011 8:50 pm

Post Wed Dec 07, 2011 10:11 pm

Update for iOS 5 needed ASAP Please!!

I am very discouraged that even by now we have not yet had an optimization update for iOS 5.

EVERY HOUR THE APP GETS STUCK AT LEAST 5 TIMES. This is my main complaint. It happens more often when communicating with the server. Almost everyone in the game I know with iPod/iPhone suffers from the same thing!

The other issue of course is having to refresh the city tab to see my troops. After I harvest or dispatch, I have to GO BACK to the city tab before I see my troops for rehunt or attack. (Otherwise they are missing from the attack/hunt screen) Very scary :?

This is frustrating since I have all kinds of games that are FREE or cheap and I get updates for them all the time and all of them that needed optimization have already done so for iOS 5!

Lots of people put real $$ into this game, including me, and we deserve better.

Thank you.
iPhone 4S 32G
iOS 7.1.2 (11D257)
RotK beta version - current as of date of post
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Thu Dec 08, 2011 5:50 am

Re: Update for iOS 5 needed ASAP Please!!

3.06 will be released soon. Please be patient and keep an eye on the App Store Update.
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bharr62

Newbie

Posts: 6

Joined: Sun Dec 11, 2011 1:55 am

Post Sun Dec 11, 2011 1:56 am

Re: Update for iOS 5 needed ASAP Please!!

According to Elle on s87, when i mailed her asking why the app crashed so much that it was all my devices fault and there is no way that the app could crash because it was fully tested before it was ever put out.
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Sun Dec 11, 2011 4:08 pm

Re: Update for iOS 5 needed ASAP Please!!

bharr62 wrote:According to Elle on s87, when i mailed her asking why the app crashed so much that it was all my devices fault and there is no way that the app could crash because it was fully tested before it was ever put out.


may i know your app version no. OS version on. and please also give me a detailed description of the situation the crash occurs.
Please pm me or letter kingdomsupport@haypi.com.
The more info you provide, the quicker we are able to get back to you with useful solution.
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Forum_acct

Baron

Posts: 214

Joined: Fri Jul 29, 2011 8:50 pm

Post Wed Dec 14, 2011 8:08 am

Re: Update for iOS 5 needed ASAP Please!!

support9 wrote:
bharr62 wrote:According to Elle on s87, when i mailed her asking why the app crashed so much that it was all my devices fault and there is no way that the app could crash because it was fully tested before it was ever put out.


may i know your app version no. OS version on. and please also give me a detailed description of the situation the crash occurs.
Please pm me or letter kingdomsupport@haypi.com.
The more info you provide, the quicker we are able to get back to you with useful solution.



Thank you for your attention to this matter! :)
iPhone 4S 32G
iOS 7.1.2 (11D257)
RotK beta version - current as of date of post
<<

Forum_acct

Baron

Posts: 214

Joined: Fri Jul 29, 2011 8:50 pm

Post Wed Dec 14, 2011 8:12 am

Re: Update for iOS 5 needed ASAP Please!!

bharr62 wrote:According to Elle on s87, when i mailed her asking why the app crashed so much that it was all my devices fault and there is no way that the app could crash because it was fully tested before it was ever put out.



But it was finalized BEFORE beta for iOS 5 I believe, so it could not have been tested on the latest iOS ....

Without update to HK app, it was fine before iOS 5, then not fine after iOS 5 (again, no HK app update in the meantime).
iPhone 4S 32G
iOS 7.1.2 (11D257)
RotK beta version - current as of date of post
<<

support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Thu Dec 15, 2011 4:47 am

Re: Update for iOS 5 needed ASAP Please!!

Forum_acct wrote:
bharr62 wrote:According to Elle on s87, when i mailed her asking why the app crashed so much that it was all my devices fault and there is no way that the app could crash because it was fully tested before it was ever put out.



But it was finalized BEFORE beta for iOS 5 I believe, so it could not have been tested on the latest iOS ....

Without update to HK app, it was fine before iOS 5, then not fine after iOS 5 (again, no HK app update in the meantime).


hi, the latest haypi version 3.06 is tested and compatible for iOS 5.0.1
Please let me know if there's any other question or problem. We'll see what we can do to improve.

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