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Come on Haypi Talk to US!!

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Jstnthrnm

Newbie

Posts: 6

Joined: Sun Feb 20, 2011 1:37 pm

Post Sun Jun 05, 2011 5:32 am

Come on Haypi Talk to US!!

Look Haypi Support & GameDev's I understand you have your hands full dealing with the myriad number of issues & bugs since the V3 update, BUT you really need to tell us whats going on!! It takes just 1 staff member less then 5 minutes to quickly post to the forum (I'd say send a letter but we can't login) what is happening with the bugs, crashes, login issues WE the players of Haypi are so frustratingly dealing with on our end!

Yes Yes we all know there are issues and we've all read the numerous rants from unHaypi players, and the players who are in the industry and understand the technical dynamics of a game app and the difficulties involved who preach patience.

But Haypi you need to remember that your loyal paying (and even the ones not paying) customers are responsible for making the paycheck you get possible. So talk to us and tell us whats going on or we will take our business elsewhere and then you can stop worrying about fixing everything.

Right now rumors are flying about hackers, alien abductions of haypi game support techs, and all sorts of things. So show us you deserve out loyalty and patience while you work out the issues, because in this world you are not the only Game in town to choose from. Nothing speaks louder about business success then being able to maintain your customer base when everything goes wrong.
Last edited by Jstnthrnm on Sun Jun 05, 2011 5:49 am, edited 1 time in total.
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Beast1000

Newbie

Posts: 5

Joined: Sat May 21, 2011 4:57 pm

Post Sun Jun 05, 2011 5:43 am

Re: Come on Haypi Talk to US!!

Lol at first I was like "Dude ur stupid" then I was like "o I understand" then I was like "OMG THIS GUY KNOWS WHAT HE'S TALKING ABOUT!!" lol well said.
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Jstnthrnm

Newbie

Posts: 6

Joined: Sun Feb 20, 2011 1:37 pm

Post Sun Jun 05, 2011 5:57 am

Re: Come on Haypi Talk to US!!

Beast1000 wrote:Lol at first I was like "Dude ur stupid" then I was like "o I understand" then I was like "OMG THIS GUY KNOWS WHAT HE'S TALKING ABOUT!!" lol well said.


Thanks Beast! Part of my job with a major communications company is taking in to account the highest priority and determining factor in these days of rampant market competition in order to stay successful, the CUSTOMER! After all we are here to play Haypi, and Haypi is here to make money.
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HRoyalH

Newbie

Posts: 16

Joined: Sun May 08, 2011 7:59 am

Post Sun Jun 05, 2011 7:30 am

Re: Come on Haypi Talk to US!!

Haypi won't reply to this. Considering they hid all of VayneGlory's posts and pretend he never existed, ban players and refuse to communicate with them or give valid explainations, lie to customers, update the game with ever more expensive updates to pump their users for money, I'd suggest you give up on the QQ'ing about not being responded to and accept you're just being used :)

I'll thank you on behalf of Haypi for your free participation in their app testing.
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Bobrack

Newbie

Posts: 4

Joined: Thu Jun 02, 2011 10:26 am

Post Sun Jun 05, 2011 7:55 am

Re: Come on Haypi Talk to US!!

Well thought out post. I commend you for that. Took the words right from my head. You would think with the amount of players paying for coins and whatnot, they would be able to hire at least one person to notify the community of what's going on. Feels less like a community and more like a house of cards. And from the sounds of things, cards are collapsing and players are quiting. Hmmm maybe I should follow suit and just let them keep the $40 I've paid for terrible customer support.
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lcalabrese

Beginner

Posts: 30

Joined: Wed Apr 20, 2011 2:57 am

Post Sun Jun 05, 2011 8:43 am

Re: Come on Haypi Talk to US!!

Agreed and well said. Communication and front line support is the most important part of any company.

Like I've said before, even if you are hell-bent on releasing an untested and bug-riddled product like this one, at least tell us that's what you're doing. I'll wager if we paying customers were properly informed, prepared, and compensated for our hardship, most of us would probably have stayed, remained loyal, put up with the bugs, and happily gone on being paying customers (read: paying beta testers).

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