24/7 Support

I bought vip time today, and now I don.t have any. I've only been playing for 2 days, and I paid for a week. Please help.

I bought vip time today, and now I don.t have any. I've only been playing for 2 days, and I paid for a week. Please help.

Support won't do anything.

Haypi may need to come up with a better system of handling inquiries such as assigning ticket numbers. Maybe even a form a player could fill out to allow an automatic system to process the issue. I’m sure many of us feel as though our e-mails to support just go into a spam box and never opened. A more professional system will at least give the appearance as though support has it on their radar.

Nice free open source - OSticket
Nice paid - Assistly, Zendesk, And Kayako.