Coins

I have accidently bought some coins. Is there a way to get my money back? I have not used those coins.

edit: sent an email to
HONG KONG ISLAND
Unit 1105,Hua Qin International Bldg,340 Queen’s Road Central, Hong Kong
HAYPI CO., LIMITED
00852-30717650

and a question. say i had 10 coins before i bought another pack and used 10 coins AFTER i bought extra ones. will i be able to get my cash back or not?

Sadly, Mostly likely "NO"
how do u purchase coins accidentally tho, there are about 3 notification pop ups and a sign in to confirm the purchase, no way you accidentally purchased coins. Just enjoy them.

Well, the thing is my google play doesn't need a password to buy stuff. I just have to click and buy. I didn't know that....until yesterday! if i can't get them back, then how come there's an option choose request type - I'd like to cancel my order.
Plus, i haven't used them.

[support54]

Well, the thing is my google play doesn't need a password to buy stuff. I just have to click and buy. I didn't know that....until yesterday! if i can't get them back, then how come there's an option choose request type - I'd like to cancel my order.
Plus, i haven't used them.

Did you buy the wrong package and would like to change it? Please copy and send the whole confirmation letter of your purchase to dragonsupport@haypi.com, telling us the email address which you used to buy those coins. Write your account name and your request in the email. We will check for you.

My acc name in here or google?

[support54]

My acc name in here or google?

Game acc name. And you'd better also write your Google name.

Well, the thing is my google play doesn't need a password to buy stuff. I just have to click and buy. I didn't know that....until yesterday! if i can't get them back, then how come there's an option choose request type - I'd like to cancel my order.
Plus, i haven't used them.

Did you buy the wrong package and would like to change it? Please copy and send the whole confirmation letter of your purchase to dragonsupport@haypi.com, telling us the email address which you used to buy those coins. Write your account name and your request in the email. We will check for you.

Like i said, I do not wish to change it. I just want to get my cash back. Is it possible or not?

[support54]

Like i said, I do not wish to change it. I just want to get my cash back. Is it possible or not?

Please send the email to dragonsupport@haypi.com, including the info which I've mentioned, we need to check for you first.

-.- it was a simple question. the heck is this? if someone wants to cancel an order, he can't have his money back? if you can't, then what's the point in sending an email.

so this one can not be refunded i guess. should i send some flowers to moderators, cause they seem to be dead