Missing coins again!

Support please help. I just purchased coins like 5 mins ago!!! And it said successful but not in my account! Please help me again! And fix your problem!

Give me my coins please.

Account: Abigail117

Bro,you can logout and login again to check your coin,still missing,email dragonsupport@haypi.com for help

[support9]

please don't forget to include:
i. iTunes User
Please tell us the time and date when the purchase has been made, your full name, copy and paste the iTunes confirmation letter to us(which will be sent to user after each successful purchase)--if you have deleted your confirmation letter, you can also screenshot your purchase history and send to us.
ii. paypal(HAYPI CO., LIMITED haypiinc@hotmail.com)
Please tell us: the time and date when the purchase has been made; your full name; email address registered to your paypal account; transaction id (very important)
We'll check and get back to you soon after receiving all the required info.
Looking forward to hearing from you.
Please either letter your in-game support or dragonsupport@haypi.com, we'll find a solution for you asap.