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app is being close after update

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oneguyhere

Newbie

Posts: 3

Joined: Tue Aug 09, 2011 4:29 am

Post Tue Aug 09, 2011 4:31 am

app is being close after update

My game won't work after an update is anybody having the same problem?
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Tue Aug 09, 2011 4:41 am

Re: app is being close after update

oneguyhere wrote:My game won't work after an update is anybody having the same problem?


could you please kindly contact kingdomsupport@haypi.com and give us the following info:
a. what device you are using, device info
b. android, ios or windows phone user
c. firmware verison no. (phone operating system version no.)
d. haypi kingdom version no.
e. give us a brief description of the problem and give us more info like in what kind of situation, click or do what kind of operation then lead to the app to close etc.
Thank you for your cooperation and support.
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Tue Aug 09, 2011 5:07 am

Re: app is being close after update

if the problem is with android version of Haypi Kingdom, please kindly update to the latest 3.1.1
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oneguyhere

Newbie

Posts: 3

Joined: Tue Aug 09, 2011 4:29 am

Post Tue Aug 09, 2011 7:03 am

Re: app is being close after update

Thanks for the help.. I will try that.

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