lost whole army

Yesterday the game glitched on me and I was unable to hunt my troops. They sat out until someone killed them. I emailed support and as of yet have received no answer. In fact the only time they answer me is when I'm buying coins via PayPal. This website was down at the same time the game stopped working for me. Any advice on how to contact someone who will answer and not drag their feet. Thanks

Try contacting your ingame support by going to help --> support --> contact us

I use a windows 7 phone so the ingame support option has never worked, that's why I sent the email. Still no response. I guess they don't care.

What device where you using?

A Samsung focus

Sorry. I am only able to help if it was an IOS product.

Sorry. I am only able to help if it was an IOS product.

well then why are you posting if you have nothing useful to add

zettus you need to mail your on server support by mailing supportX where x is your server number

Sorry. I am only able to help if it was an IOS product.

well then why are you posting if you have nothing useful to add

zettus you need to mail your on server support by mailing supportX where x is your server number

Read the whole post. He said he already sent an email.

he emailed however lost troops are dealt with by the individual server supports not the email support. the email support will refer him to his servers support

Thanks for the tip Nathan. I did finally hear back from support though, they said they would look into it. So here's hoping it doesn't take to long.