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troop missing(cont)

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Isaaclau

Newbie

Posts: 5

Joined: Wed May 18, 2011 4:42 am

Post Thu May 19, 2011 7:36 am

troop missing(cont)

Hi support1,

system say it reurn safe and to battle with lavawar, face his attack right, then the screen just say battle ended, and all troop disappear and no war report, and u can browse my mail log, no war report and no starve report any,the troops just disappear, and it happen the same to one of my allies steelll and the attackers also admit they do this dirty thing, so pls look into this matter seriously, can u tell me wht my troop has return safe but where are they ? my account have zero troop, why ? give me an resonable anser, dont just tell me it return, it return, return where are?
I insisted troop back or money back asap , otherwisre i will write this mater to itune appleshop for their judgement, i will not let it go!
i pay and invest so much coins in this games, but u cant tell me where my troop are, just from your system log say it here but no figure in my account, is it reasonable?



(orig message)
hi support,

i am player isaaclau in s113, at about 16/5 04:22 player lavawar attack me with some inf and 9k cats and when the attacking timer remain 5 sec, i harvest back the troop anf face his attack troop 26520,62200,35504,14541 and then when the attacking timer to zero, the screen just said battle ended, and there is no war report, and at the same time lavawar sent me a letter saying "where is you troop-hahaha" so i think he ding something to let my troop disappear, and i browse through everything in my city, no any troop can find.
moreover, at almost the same time the other player of alliance face the same siyuation, his name is steelll, and afterward the player attacked him admit that he has really doing something to make me and steelll troops disappear without war report.
i have write to support previous stating this but they cannot find any clue, but in here, i hope u can seriously look into this case and want our troop back asap, i have used many coins already cos nothing can do just refuse war. ans i have just buy 1600coins at 16/5 if no more troop back pls tell me how to refund .
lastly, u can browse through mine steel mail log at that time, let say my situation, u can see after my troops back from hunt, no any other report can u see troop satrve, war report,or anything that can make me have zero troop now. pls look in this matter seriously and i already get rid of just replying me" troop will not disappear " this kind of answer, at least explain to me why they have disappear or just pay me back. thanks a lot
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Isaaclau

Newbie

Posts: 5

Joined: Wed May 18, 2011 4:42 am

Post Thu May 19, 2011 8:33 am

Re: troop missing(cont)

and hey support1,

the above matter have not yet solved, if it return safe, where they are return and where i and u can see it?

and dont locked my post again, u doing this just for your own sake but not for the player interest lol!

what support? Support what?
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Zate

Marquis

Posts: 430

Joined: Sat Oct 23, 2010 6:11 pm

Location: Nowhere Land

Post Thu May 19, 2011 8:18 pm

Re: troop missing(cont)

I don't think it's possible that the lavawar has hacked somthing. Maybe he knows your password and he has deleted the war report, but I don't think so. Anyway change email adresse and password. I think it's more likely due to lag because of the crappy servers.
P.S. Use edit button.

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