cant send letters

a friend of mine on 79 said that when she tries to send a letter she gets permission denyed
anyone else having this problem
Edit: players name is _mystique_

No... That's odd. I'm o s79 too I can send letters fine.

yea same here agent myst was the only person to say something so I decided to post here for her to see if I can find anything on whats going on or get support to help her

[support9]

Please kindly check and confirm whether you've already reached the hourly top limit of letters.
The number of letters you can send can't exceed 30 per hour.

Please kindly check and confirm whether you've already reached the hourly top limit of letters.
The number of letters you can send can't exceed 30 per hour.

seriously theres a limit to how many letters you can send?

[support1]

We have double checked and you can send in game letter. Please try again.

I swear Nathon is one of the devs O.o

I swear Nathon is one of the devs O.o

lol not even close. just an oardinary guy with his ear to the ground.

but please try to stay on topic

Hi support it wasn't me It was a friend of mine thats why I said A friend on 79 and put the players name
nice to know theres an hourly limit tho is that sending only cause I think I may have exceeded that before
also I DON'T have this problem so if you could contact the player that does that would be great
thanks for your help
and yes nathan is a dev hes just hiding it