Bought coins and didn't receive..

I bought coins today (Sept. 1, 2011) at 10:56am (according to email from Android Market). It is now 1:35pm and I still don't have my coins. I bought $5 (50coins) and it charged my bank account and everything. No letter in-game saying I bought any, and no coins. WTH Haypi? This is the second time this has happened to me. Please don't tell me to email support, I did that right after my bank account got charged and have I heard anything from anyone? NO! Haypi, fix this NOW..! please

Exactly the same problem... 20 bucks gone!

[support9]

bandball50, Kochan
Please kindly letter kingdomsupport@haypi.com or your in-game support and provide us with the following info:
Paypal:
Please tell us: the time and date when the purchase has been made; your full name; email address registered to your paypal account; transaction id (very important)

Google Checkout:
Please tell us the time and date when the purchase has been made, your full name, email address registered to your android account, copy and paste the Google Check out to us(which will be sent to user after each successful purchase)

We'll check and get back to you soon after receiving all the required info.