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Manage Friends/Blocks Crashes

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Chols

Newbie

Posts: 4

Joined: Thu Dec 01, 2011 4:07 am

Post Thu Dec 01, 2011 4:12 am

Manage Friends/Blocks Crashes

When I hit the button for Manage Friends/Blocks the game crashes to the home screen. Same thing happens for a friend of mine.

Running on iPhone 4 with iOS 5.0.1
App version 3.05

Thanks!
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Thu Dec 01, 2011 8:35 am

Re: Manage Friends/Blocks Crashes

1. please check and confirm whether you have kept many apps running in multiple tasking while the crash occurs
HD Haypi Kingdom would have requirement for running environment which mainly means that if phone is short of simultaneous memory and RAM, it would affect the stability and performance of the app.
2. please check and tell us how many contacts are in the friends/blocks.
3. tested on iTouch 4th Generation OS 5.0.1, got <5 apps running in Multiple tasking, everything is working fine.
4. please provide your game play operations before and after the crash.
Besides directly reply this post you can also pm me on forum,contact server support or send an inquiry to kingdomsupport@haypi.com
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Chols

Newbie

Posts: 4

Joined: Thu Dec 01, 2011 4:07 am

Post Fri Dec 02, 2011 1:06 am

Re: Manage Friends/Blocks Crashes

Thanks for the quick reply.

I cleared out my tasks and it still crashes.

I don't have any friends or blocks. I haven't been able to access this.
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Sat Dec 03, 2011 11:27 am

Re: Manage Friends/Blocks Crashes

Please kindly exit from the multiple tasking and then relog in the game via MY ACCOUNT.
Try again and if there's problem please let me know.
Feel free to pm me on forum.
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Chols

Newbie

Posts: 4

Joined: Thu Dec 01, 2011 4:07 am

Post Sun Dec 04, 2011 5:28 pm

Re: Manage Friends/Blocks Crashes

That did not work. The game still crashes.
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Chols

Newbie

Posts: 4

Joined: Thu Dec 01, 2011 4:07 am

Post Fri Dec 09, 2011 1:43 am

Re: Manage Friends/Blocks Crashes

Update to 3.06 fixed it. Thanks!
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Caladan

User avatar

Veteran

Posts: 629

Joined: Wed May 12, 2010 6:34 pm

Location: At, or nowhere near my computer

Post Sat Dec 10, 2011 10:55 am

Re: Manage Friends/Blocks Crashes

Thats good. Its always nice to see resolutions (good or bad) to bug reports. Thanks for letting us know Chols!
Beware the Artesians!!

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