Infuse 4g bug

A guy in my alliance Down&Out wanted me to post this

i got a infuse 4g and i get loged out every time i try to buy resources in market and if i open chest i.don't get my items and gold can u please patch this 

[support9]

could you please kindly contact the guy in your alliance Down&Out and then pm me the following info:
a. what is your app version no. ?
b. what is your android OS version no. ?
c. Did you run many apps at the same time when such problem occurs?
d. is the amount of resources you would like to purchase exceeds your max warehouse capacity?
e. if you open chest, you'll encounter such problem. Could you please confirm and tell me what level the chest is?
f. keys with the same level or according unlock chest skills are needed to open a chest.
g. Only when opening silver or gold boxes, haypi coins or what you may call gold is consumed.
The more info you provide, the quicker we are able to check and get back to you.