FAQ  •  Register  •  Login

Coin Purchase Help!

<<

Exodus21

Newbie

Posts: 2

Joined: Wed Sep 08, 2010 5:37 pm

Post Wed Sep 08, 2010 5:54 pm

Coin Purchase Help!

I recently purchased 50 coins but I do not recall receiving a ingame email notification for it, but got a message saying the purchase was successful. I checked my itunes account and it has a charge for the purchase but the coins have not arrived. Please assist! Thank you.
<<

K2700

Warlord

Posts: 2153

Joined: Tue Apr 06, 2010 12:55 pm

Location: Behind You

Post Wed Sep 08, 2010 6:00 pm

Re: Coin Purchase Help!

try restarting the app (exit the app and double tap the home button so that it goes to the multitasking bar, and hold down the haypi app until the little "-" pops up the hit it and start the app again) or try turning of ur ipod/iphone completly (the hold down power and home button)
If that does not work, message support.
Retired expert
<<

Exodus21

Newbie

Posts: 2

Joined: Wed Sep 08, 2010 5:37 pm

Post Wed Sep 08, 2010 6:13 pm

Re: Coin Purchase Help!

Well I definetely restarted my ipod and still they have not arrived, I did send an email to support, but is there any other way to contact them?
<<

K2700

Warlord

Posts: 2153

Joined: Tue Apr 06, 2010 12:55 pm

Location: Behind You

Post Wed Sep 08, 2010 6:16 pm

Re: Coin Purchase Help!

send them an in-game mail, and expect a response in the next 24-hours for both e-mail and in-game mail
Retired expert
<<

Bahpben

User avatar

Veteran

Posts: 662

Joined: Wed Jun 23, 2010 12:30 pm

Location: DA VILLE

Post Thu Sep 09, 2010 10:28 am

Re: Coin Purchase Help!

That happened to me last time. I thought I was lucky! It updates it when you try to buy another app.
Image

Return to Bug Report

Who is online

Users browsing this forum: Google [Bot] and 3 guests

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by ST Software for PTF.