Coin Purchase Help!
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I recently purchased 50 coins but I do not recall receiving a ingame email notification for it, but got a message saying the purchase was successful. I checked my itunes account and it has a charge for the purchase but the coins have not arrived. Please assist! Thank you.
Re: Coin Purchase Help!
try restarting the app (exit the app and double tap the home button so that it goes to the multitasking bar, and hold down the haypi app until the little "-" pops up the hit it and start the app again) or try turning of ur ipod/iphone completly (the hold down power and home button)
If that does not work, message support.
If that does not work, message support.
Retired expert
Re: Coin Purchase Help!
Well I definetely restarted my ipod and still they have not arrived, I did send an email to support, but is there any other way to contact them?
Re: Coin Purchase Help!
send them an in-game mail, and expect a response in the next 24-hours for both e-mail and in-game mail
Retired expert
Re: Coin Purchase Help!
That happened to me last time. I thought I was lucky! It updates it when you try to buy another app.
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