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Very Important!!!! Please read support!!!

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ImOrtaLi

Newbie

Posts: 8

Joined: Wed Jul 21, 2010 2:25 am

Post Sat Oct 16, 2010 3:44 pm

Very Important!!!! Please read support!!!

Ok this is what happened.... A few days ago there was a giant rain storm that "knocked" our Internet out. I hadn't realized that this so I tried to open the app. It said communicating please try later. Well it's been a few days now and it's still not working. I'm pressing close but the same thing comes up communicating please try later. Any help support?
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Jesusaddic

Baron

Posts: 286

Joined: Mon Aug 09, 2010 11:15 pm

Post Sat Oct 16, 2010 4:52 pm

Re: Very Important!!!! Please read support!!!

Prolly your wifi or try re installing the app
The mind is like a parachute it only functions when open
  
Having a smoking section in a resteraunt is the same as having a peeing section in a pool.
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Erraven

User avatar

Baron

Posts: 264

Joined: Fri Aug 20, 2010 12:16 am

Post Sat Oct 16, 2010 4:56 pm

Re: Very Important!!!! Please read support!!!

You should also mail support in the game and email haypi as well as they are also people. I don't recommend giving your password to anyone in the meantime. You can try calling the internet providers and also making sure that you actually have signal. Though i've noticed that there are areas I don't have internet, but i'll have full phone signal. You should, if you haven't already tried this, restart the app. You do this by:
-not being in haypi at the start
-double tap home
-hold the haypi icon (if it doesn't show, try to go into haypi and then exit by pressing home and restart this list)
-when a red symbol appears above the haypi icon, press it
-then press home or press the screen and then home
-relog into haypi

These may not help and you may already have tried all of this, but I saw the thread and am trying to help :)
The well bred contradict other people. The wise contradict themselves~Wilde
People seem not to see that their opinion of the world is also a confession of character~Emerson
RAGNAROK_5 S102

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ImOrtaLi

Newbie

Posts: 8

Joined: Wed Jul 21, 2010 2:25 am

Post Sun Oct 17, 2010 3:22 pm

Re: Very Important!!!! Please read support!!!

Well my wifi is indeed up and running. I would try deleting and then re-instaling it but the app is 5$ now as for reopenig the app that doesn't work I've tried that about 100 times. As soon as I open it I see connecting please try again later. I don't even see options for logging in or any of that
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Ariki

User avatar

Citizen

Posts: 93

Joined: Tue Oct 05, 2010 9:32 pm

Location: Springfield, Missouri

Post Sun Oct 17, 2010 3:33 pm

Re: Very Important!!!! Please read support!!!

Re install it's free for u because you already bought it just press ok
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redgun

User avatar

Elite

Posts: 992

Joined: Sat Jun 05, 2010 5:16 pm

Location: Narnia

Post Sun Oct 17, 2010 3:36 pm

Re: Very Important!!!! Please read support!!!

Hey Imo, just make sure when you re-Install that you use the same iTunes account to download Haypi as when you first downloaded it.
Crimson

See you at the Crossroads..

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ImOrtaLi

Newbie

Posts: 8

Joined: Wed Jul 21, 2010 2:25 am

Post Sun Oct 17, 2010 3:57 pm

Re: Very Important!!!! Please read support!!!

Alright I'm gunna try to delete and re-instal...
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ImOrtaLi

Newbie

Posts: 8

Joined: Wed Jul 21, 2010 2:25 am

Post Sun Oct 17, 2010 4:07 pm

Re: Very Important!!!! Please read support!!!

Now I have a new problem... It said your account has already een registered your name is ImOrtaLi well that parts fine. But all I see is a white screen...
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ImOrtaLi

Newbie

Posts: 8

Joined: Wed Jul 21, 2010 2:25 am

Post Sun Oct 17, 2010 4:24 pm

Re: Very Important!!!! Please read support!!!

Hey guys I fixed everythibg thanks for all your hwlp
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redgun

User avatar

Elite

Posts: 992

Joined: Sat Jun 05, 2010 5:16 pm

Location: Narnia

Post Sun Oct 17, 2010 4:51 pm

Re: Very Important!!!! Please read support!!!

Glad it sorted :D
Now come chat with us :P
Crimson

See you at the Crossroads..

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