Lost troops

Hi haypi staff, my account skyrage from server 17 has just had a bug/glitch at 7:50pm. Right after the server maintainence I somehow lost all my crops which resulted in my troops dying. Can you please read this and fix this problem. Thanks
Skyrage

I had the same problem as Skyrage we are in the same alliance and on the same server. Lost all 6.5K of my inf and the crops in the market and warehouse!

Hi,
We've checked your system logs:
2010-11-02 07:48:41 City Skyrage (289,78) crop is not enough, lost Infantry 1237, Cavalry 300, Archer 56, SiegeEngine 160
Your recent resources trade logs:
2010-11-02 05:07:03 You bought iron 80000 from system, it costs you 4 coin(s)
2010-11-02 05:06:21 You bought iron 80000 from system, it costs you 4 coin(s)
2010-11-02 05:06:00 You bought wood 60000 from system, it costs you 3 coin(s)

Please upgrade your croplands and upgrade your Tech planting lvl or to enhance the crop production to maintain the consumption of the troops.
The hourly consumption of the troops: infantry 1 crop per hour; cavalry 4/h; archer 2/h and siege engine 10/h.
We've already sent system notification and server maintenance alert to remind players to get prepared.
SIncerely,
Angela( Support17)
Haypi Kingdom

I had the same problem as Skyrage we are in the same alliance and on the same server. Lost all 6.5K of my inf and the crops in the market and warehouse!

Any problem please write a letter to me. ( please go to "Main Building"-"Kingdom Management"-"Contact Support Team" or "Help"-"Support"-"Contact us by clicking here")
Have a good day!
Sincerely,
Angela
Haypi Kingdom

Thanks Angela, I have done as you suggested above as well as sent an email to:
kingdomsupport@haypi.com

Hope to have this resolved soonest.

I had 60k crops before the maintainence started because I prepared for it. I am 100% sure. I was at -3500 crops/hr so therefore I couldn't have possible lost all that in less than 2 hrs as maintainence started at 6 gmt.

Angela is doing an awesome job ^^