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Battle lost due to connection problem

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zweimin

Newbie

Posts: 9

Joined: Thu Nov 18, 2010 5:46 am

Post Wed Dec 22, 2010 1:32 am

Battle lost due to connection problem

1.account name
zweimin (From Server 29)

2. date (e.g. 22th september 3:05 pm Gmt)  
2010-12-21 09:47:37

3. What happened
I was just about to attack a fort with 13000 infantry and 5700 cats, when suddenly the game kept loading and telling me to check connection. This lasted for about an hour and I was unable to command the battle. I tried quitting the game and restart but still had the same problem. When I finally logged in properly, I had lost 5k cats and almost all infs.

4. Other circumstances
I was using an ipad with wifi and I did check my internet connection which was perfect as I could browse other web sites with no problem at all. The only 2 sites I couldn't access were this forum and the game itself.

5. Suggestions why it happened
I thought the server was hacked and crashed, but I haven't heard anyone else complaining about this yet. So this might be an individual accident due to lag.

6. What you want (e.g. Troops back)
I would be happy if I can get my troops back, after all it was not my fault and it's very discouraging.

7. Maybe ss (=screen shots)
I can provide the war report if needed.
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zweimin

Newbie

Posts: 9

Joined: Thu Nov 18, 2010 5:46 am

Post Thu Dec 23, 2010 6:50 am

Re: Battle lost due to connection problem

Thank you support for giving my troops back, now I am very haypi. It's time to worry about starvation now.
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WxWarn

User avatar

Baron

Posts: 242

Joined: Fri Sep 03, 2010 1:52 pm

Location: Oklahoma

Post Thu Dec 23, 2010 6:51 am

Re: Battle lost due to connection problem

I'm glad to see you got this all worked out :D
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WxWatch, WxWarn, Wxpert :: s7, s13, s36 expert

"The trouble with weather forecasting is that it's right too often for us to ignore it and wrong too often for us to rely on it"
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beatlesfan

Marquis

Posts: 436

Joined: Thu May 06, 2010 12:17 am

Post Tue Dec 28, 2010 9:50 pm

Re: Battle lost due to connection problem

Yup, always helpful when u spell things out, makes everything run smooth, and nice play on words, lol
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