FAQ  •  Register  •  Login

Couple of Issues

<<

Terrain

Newbie

Posts: 10

Joined: Thu Feb 10, 2011 3:27 pm

Post Wed Feb 23, 2011 9:33 pm

Couple of Issues

Firstly, when trying to command my troops I keep getting a timeout error message. By the time I've finished the whole system of retrying to connect, restarting the app and finally restarting my phone, it can seriously affect the outcome of an attack.

Secondly, when I try to read the war report it just exits he app and takes me to the iPhone main page. Every time I try to read my mail it does this. It's not constantly but I've been having this problem with this for a while. I don't know how to fix this one.
<<

I.Am.Stauf

User avatar

Baron

Posts: 200

Joined: Sat Jan 08, 2011 2:39 pm

Location: In my house 0.o

Post Wed Feb 23, 2011 9:36 pm

Re: Couple of Issues

Try deleting and reinstalling the app. That should hopefully fix it
Ex-Expert--Server 110
You don't quit haypi...haypi quits you...but too bad haypi never quits.
<<

Terrain

Newbie

Posts: 10

Joined: Thu Feb 10, 2011 3:27 pm

Post Wed Feb 23, 2011 9:37 pm

Re: Couple of Issues

I've done that repeatedly over the course of the last week, and by repeatedly we're talking between 15 and 20 times.
<<

Caladan

User avatar

Veteran

Posts: 629

Joined: Wed May 12, 2010 6:34 pm

Location: At, or nowhere near my computer

Post Wed Feb 23, 2011 10:33 pm

Re: Couple of Issues

Have you noticed anything in common with the war reports that cause you to crash. Same enemy, similar times? Anything like that?
Collect as much info as you can and post it here. Also send it to kingdomsupport@haypi.com. Hopefully they will be able to resolve it for you. Also, if you can think of any changes (new acct, app update, os update, etc) when you started having this problem, it may be useful.
Beware the Artesians!!
<<

Complicate

User avatar

Marquis

Posts: 334

Joined: Tue Dec 14, 2010 5:12 am

Location: *Where I belong*

Post Thu Feb 24, 2011 4:23 am

Re: Couple of Issues

Contacting support is your best shot at resolving these issues right now. Be sure to include which device you're playing on as well as everything Caladan mentioned.
For Better or for worse.


Sincerely,

Complicate

Return to Bug Report

Who is online

Users browsing this forum: No registered users and 7 guests

Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group.
Designed by ST Software for PTF.