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Chat Repeatedly Blanks Out After Updating Haypi

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QueenofNo

Beginner

Posts: 64

Joined: Sun Feb 06, 2011 6:09 am

Post Mon Feb 14, 2011 2:28 pm

Chat Repeatedly Blanks Out After Updating Haypi

I am using an iPhone 4. Before I updated the Haypi app (which I did by uninstalling and reinstalling twice), I had no issues with chat or mail.

Now, my chat window will periodically go blank and stay blank, and often my mail will not load.

If I turn my phone on and off everything will work fine -- for awhile. But then, boom.. down it goes again.

I'm not inclined to repeatedly be turning my phone off and on -- is there a solution in the works?

Thanks!
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Nathan05

User avatar

King

Posts: 4618

Joined: Wed Oct 20, 2010 4:41 pm

Post Mon Feb 14, 2011 2:55 pm

Re: Chat Repeatedly Blanks Out After Updating Haypi

usually restarting the app will solve this.
how do you let people know if your hot cakes are selling well?

Nathan05
S106
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NeuroActiv

Newbie

Posts: 7

Joined: Sun Feb 13, 2011 7:50 pm

Post Mon Feb 14, 2011 5:06 pm

Re: Chat Repeatedly Blanks Out After Updating Haypi

QueenofNo I am having the same exact problem. Restarting the app has no effect... I also must restart my iphone 4. I am finding this increasingly frustrating and find myself logging on less & less cause I cannot interact reliably with my alliance.
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Nathan05

User avatar

King

Posts: 4618

Joined: Wed Oct 20, 2010 4:41 pm

Post Mon Feb 14, 2011 5:45 pm

Re: Chat Repeatedly Blanks Out After Updating Haypi

have you tried redownloading the app?
how do you let people know if your hot cakes are selling well?

Nathan05
S106
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NeuroActiv

Newbie

Posts: 7

Joined: Sun Feb 13, 2011 7:50 pm

Post Mon Feb 14, 2011 8:38 pm

Re: Chat Repeatedly Blanks Out After Updating Haypi

Removed & reinstalled as you suggested. Probs gone for about an hour...then resurfaced. Not much of an improvement over restarting phone. *sigh....
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Nathan05

User avatar

King

Posts: 4618

Joined: Wed Oct 20, 2010 4:41 pm

Post Mon Feb 14, 2011 8:40 pm

Re: Chat Repeatedly Blanks Out After Updating Haypi

sorry but there the usually the only two solvers available to everyone
1. restart app
2. redownload

you'll just have to make do
how do you let people know if your hot cakes are selling well?

Nathan05
S106
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Thomas

User avatar

Marquis

Posts: 345

Joined: Fri Mar 12, 2010 12:38 pm

Post Mon Feb 14, 2011 11:08 pm

Re: Chat Repeatedly Blanks Out After Updating Haypi

We will look into it, please tell more details about it, THANKS.
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Arythy

User avatar

Conqueror

Posts: 1331

Joined: Sun Jan 16, 2011 3:59 am

Location: Haypi Forums, Server 79 and Dragon S2 O.o

Post Mon Feb 14, 2011 11:49 pm

Re: Chat Repeatedly Blanks Out After Updating Haypi

Thomas wrote:We will look into it, please tell more details about it, THANKS.

I am experiencing this issue as well. When I click to go into chat, the iPod loading symbol, that circle that goes in an endless run, shows up as always. Then, after it stops loading, the screen stays the same: it does not go black, but has the background chat should have; there are simply no recent chat posts on that screen that would have shown up if chat had loaded correctly. I click "Close" and reopen chat often more than a dozen times before it works again. Then when I go to check parts of the game apart from chat, I must start my efforts to re-enter chat all over again.

Note that this only happens on occasion, but is consistent in lengthened time periods of playing.

I hope this clarifies things a little.
"If you're not confused, you're not paying attention."


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Haypi Support Emails:

KingdomSupport@Haypi.com.

Thunderball@Haypi.com.


FishSupport@Haypi.com.


DragonSupport@Haypi.com.
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NeuroActiv

Newbie

Posts: 7

Joined: Sun Feb 13, 2011 7:50 pm

Post Tue Feb 15, 2011 2:56 am

Re: Chat Repeatedly Blanks Out After Updating Haypi

Almost as arythy says verbatim. I have Also noticed that once I eventually DO get chat to load it will freeze on me after 1 or 2 posts. Doesnt always even display my post...even after closing & going thru lengthy process to reopen chat my previous post has not appeared. Another player on server 52, lightning6, has Aldo mentioned freezing probs...as have several more in WC.

Thx for researching,
Neuro
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DD-pink

User avatar

Baron

Posts: 166

Joined: Tue Feb 15, 2011 3:11 am

Location: The Shire, Middle Earth

Post Tue Feb 15, 2011 3:29 am

Re: Chat Repeatedly Blanks Out After Updating Haypi

Totally have same problem. I have tried to restart, reinstall and just turning the chat on and off. Sometimes it works, other times not so much. It could be the lag due to ad spam, but I really doubt it. It seems to happen more frequently around evening time.
I am using wc on iPod touch. I'm not sure what server it is. However I do recognize the post from the user above.
Please fix ASAP! Thanks~
Haypi Kingdom
S610 DD610


1dcampos wrote: it is that when you are rude to people, they are less willing to try and meet or exceed your expectations.

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