Blackout Issue Addressed

[admin01]

To Our Beloved Monster Trainers,

We experienced a blackout from 11:00 AM to 14:40 PM GMT today (July 19th, 2013). The issue was solved under the collaboration of technical supports from Haypi and our server service provider. Now Server 1,19, 20, 22, 29, and 1000 are up and running.

We sincerely apologize for this blackout. The compensation is estimated to be delivered to all the affected players within 72 hours in the form of mail attachment. Please leave enough space to avoid unnecessary loss.

Thank you for your understanding and unwavering support.

Please help us spread the news. If you have any questions, feel free to contact Monster Support at monstersupport@haypi.com.

Best Regards,
Haypi Monster Team

[Koenaj]

Damn, that was fast!
Thanks for paying this much attention to it .

Damn, that was fast!
Thanks for paying this much attention to it .

Here here. I'm thoroughly impressed with them

I still can't log in, tells me the update was unsuccessful

I still can't log in, tells me the update was unsuccessful

Have you tried uninstalling the app and reinstall it?

[support9]

I still can't log in, tells me the update was unsuccessful

hi tested the confirmed the account is accesible. Could you please check and confirm your app version?