Not receiving coins.

2 weeks ago I spent $20 on coins. I didn't get them so I emailed haypi. They emailed back after a couple days and asked for my username and receipt and such. I gave it to them and a week and a half later they finally responded saying the purchase wasn't authorized with iTunes. So I emailed iTunes, told them my receipt number and they refunded my money within a day. So I decide to give them another chance and attempt to buy the coins again. Guess what? Didn't get them. Do I need to go through this whole process again? I have a feeling they are going to say it wasn't authorized with iTunes again if I email them again.

It's a serious bug I think in their system.

They still haven't fixed it apparently. You're not the only one who has encountered this problem. >.<

[support7]

Hello 1minatur,
We checked and found that you have got 270 coins at 23:45:47 on Mar. 19th, 2013. And now you have 270 coins in your account. Please check.
Do you still have other coins that should have been added to your account after you made payment? If yes, please tell us the purchase info. we will look into this for you asap. Thank you

Best Regards,
Vicky
Haypi Monster team