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I cant purchase coin!!!

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loveusnow

Newbie

Posts: 18

Joined: Wed Dec 11, 2013 9:13 pm

Post Mon Dec 30, 2013 8:43 pm

I cant purchase coin!!!

I try to purchase 1600 coin that is 99 usd but i cant purchase it say "ur declain to your account" but i have a money on my bank...but i try to purchase a 99 cent coin its goes in but the only problem is the 99 usd i cant purchase idk what is the problem please help gm thanks! :|
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support10

Elite

Posts: 138

Joined: Tue Jul 27, 2010 2:17 am

Post Tue Dec 31, 2013 5:16 am

Re: I cant purchase coin!!!

loveusnow wrote:I try to purchase 1600 coin that is 99 usd but i cant purchase it say "ur declain to your account" but i have a money on my bank...but i try to purchase a 99 cent coin its goes in but the only problem is the 99 usd i cant purchase idk what is the problem please help gm thanks! :|

Dear loveusnow,
We will look into this ASAP. Can you buy the $49.99 coin bag? If you can, you can buy 2 $49.99 consecutively, then contact us. We can give you the shortage.
Teresa
Haypi Team
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loveusnow

Newbie

Posts: 18

Joined: Wed Dec 11, 2013 9:13 pm

Post Wed Jan 01, 2014 1:07 am

Re: I cant purchase coin!!!

support10 wrote:
loveusnow wrote:I try to purchase 1600 coin that is 99 usd but i cant purchase it say "ur declain to your account" but i have a money on my bank...but i try to purchase a 99 cent coin its goes in but the only problem is the 99 usd i cant purchase idk what is the problem please help gm thanks! :|

Dear loveusnow,
We will look into this ASAP. Can you buy the $49.99 coin bag? If you can, you can buy 2 $49.99 consecutively, then contact us. We can give you the shortage.
Teresa
Haypi Team



I tried that too and still cant purchase...idk why!please help thanks... :D
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Bullhead81

User avatar

Warlord

Posts: 2034

Joined: Wed May 30, 2012 10:59 pm

Location: Atlanta, Ga USA

Post Wed Jan 01, 2014 1:45 am

Re: I cant purchase coin!!!

Try contacting itunes at iTunesStoreSupport@apple.com maybe they have your account regulated or something? Or try to call their 1-800 number ( I dont have).

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loveusnow

Newbie

Posts: 18

Joined: Wed Dec 11, 2013 9:13 pm

Post Wed Jan 01, 2014 2:05 am

Re: I cant purchase coin!!!

Bullhead81 wrote:Try contacting itunes at iTunesStoreSupport@apple.com maybe they have your account regulated or something? Or try to call their 1-800 number ( I dont have).



Well if they have a problem about the itunes probably even 99cents coin i cant purchase.. But in 99cents i still can buy but the only problem is the 1600 coin and the 50 dollars coins too i cant puchasing...

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