Not getting daily Easter event rewards
7 posts
• Page 1 of 1
I am not receiving Easter reward daily gifts - 10 coins, 2 resurrect cards. I was gong to do the egg hatching , but not until I know the rewards are working as intended.
Re: Not getting daily Easter event rewards
Hi there,
We've noticed the problem. We'll check and provide a solution ASAP.
Sorry for the inconvenience and gonna keep you posted.
Thank you for your understanding and support.
Best Regards,
Angela (Support 9)
Haypi Team
We've noticed the problem. We'll check and provide a solution ASAP.
Sorry for the inconvenience and gonna keep you posted.
Thank you for your understanding and support.
Best Regards,
Angela (Support 9)
Haypi Team
Re: Not getting daily Easter event rewards
Thank you for look into the issue, Angela. I was wondering if players will be compensated if they spent coins and magic egg card between 4/18 to 4/22?
Re: Not getting daily Easter event rewards
booboodog wrote:Thank you for look into the issue, Angela. I was wondering if players will be compensated if they spent coins and magic egg card between 4/18 to 4/22?
Hi booboodog,
The error on egg-cracking has been fixed around 7:00:00 AM GMT (15:00:00 Beijing Time) today. So the specific error period for that issue is estimated to be from the start time of Increased Odds to 07:00:00 am April 20th GMT.
What you've spent on egg-cracking during the error period will be compensated. We're working on a resolution and will announce the details tomorrow.
Please keep an close eye on our in-game news for the most up-to-date information.
Thank you and sorry again for the inconvenience. If you've encountered any other questions or problems please feel free to report.
Best Regards,
Angela
Haypi Team
Re: Not getting daily Easter event rewards
I just hope that the compensations would be given in the event period so people have a chance to try their lucks again.
Re: Not getting daily Easter event rewards
Hello
Me too i didnt receive the login reward on the 19/4/2014
And i spend 10 card for eggs + a nother 5 éggs at 49 Gold coins and nothing
Can you help please thanks
Regards
Me too i didnt receive the login reward on the 19/4/2014
And i spend 10 card for eggs + a nother 5 éggs at 49 Gold coins and nothing
Can you help please thanks
Regards
7 posts
• Page 1 of 1
Who is online
Users browsing this forum: No registered users and 9 guests