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Guidance needed

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Ylie

Newbie

Posts: 3

Joined: Sun Jun 19, 2011 1:16 am

Post Sun Jun 19, 2011 1:34 am

Guidance needed

Bought the super package of coins (50 usd) 720 coins.. I accidentally spent all of it buying rings. I only wanted one, but I guess default is set to max.. Looking for a way to reverse my mistake, I still have all the rings. I sent two emails to support and no response :( any one have advise?
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SkyDreamer

User avatar

Lord

Posts: 1723

Joined: Sun Mar 13, 2011 3:58 am

Location: Behind K2700 :]

Post Sun Jun 19, 2011 3:50 am

Re: Guidance needed

Contact your in-game support member by Palringo or go to help --> support --> contact us and ask if that can be reversed..
don't sell your rings or trade them/etc unless you get a reply saying they can't help

Edit: Emailing them will most likely not get a reply...
SkyDreamer - Retired Expert s59 (115) + 82

~Tease~
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support1

Elite

Posts: 1628

Joined: Wed Apr 28, 2010 11:32 am

Post Sun Jun 19, 2011 7:54 am

Re: Guidance needed

Please contact your in game support with the trade report time and we will recover it for you. Thanks!
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fede47

User avatar

Newbie

Posts: 14

Joined: Sun Mar 27, 2011 12:19 pm

Location: Italy

Post Sun Jun 19, 2011 1:38 pm

Re: Guidance needed

Ylie wrote:Bought the super package of coins (50 usd) 720 coins.. I accidentally spent all of it buying rings. I only wanted one, but I guess default is set to max.. Looking for a way to reverse my mistake, I still have all the rings. I sent two emails to support and no response :( any one have advise?

Why you bought a ring with coins?you can easily find them on the market for very low prices.
Totus Hundus Agit Histrionem.
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Ylie

Newbie

Posts: 3

Joined: Sun Jun 19, 2011 1:16 am

Post Sun Jun 19, 2011 3:32 pm

Re: Guidance needed

I Sent a message to in-game support. Explaining my situation and asking to reverse. I didn't have the trade report anymore, but I have a very close approximate time.. Hopefully that works. Thanks!
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Arythy

User avatar

Conqueror

Posts: 1331

Joined: Sun Jan 16, 2011 3:59 am

Location: Haypi Forums, Server 79 and Dragon S2 O.o

Post Mon Jun 20, 2011 12:04 am

Re: Guidance needed

Ylie wrote:I Sent a message to in-game support. Explaining my situation and asking to reverse. I didn't have the trade report anymore, but I have a very close approximate time.. Hopefully that works. Thanks!

It should - all trade records are kept, and if a small enough time frame is given (a time where there weren't many trades) then it should be able to be found. Good luck! ^^
"If you're not confused, you're not paying attention."


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Haypi Support Emails:

KingdomSupport@Haypi.com.

Thunderball@Haypi.com.


FishSupport@Haypi.com.


DragonSupport@Haypi.com.
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MuKu

Beginner

Posts: 36

Joined: Mon May 30, 2011 7:30 pm

Post Mon Jun 20, 2011 2:02 am

Re: Guidance needed

I'm interested to see how this turns out. Somebody on our server accidentally bought 80 scepters. They sold them on the market (still are selling them in fact).
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Ylie

Newbie

Posts: 3

Joined: Sun Jun 19, 2011 1:16 am

Post Mon Jun 20, 2011 3:31 pm

Re: Guidance needed

It worked. In game support with an estimated time without trade report (although I'm sure a trade report would make it a lot easier.) thank you all for the help.
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LostHero13

Beginner

Posts: 31

Joined: Wed Jun 15, 2011 6:11 am

Location: United States

Post Tue Jun 21, 2011 11:32 pm

Re: Guidance needed

contact support team
LostHero13

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