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Payment done, coins havent been credited

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Gouz

Newbie

Posts: 5

Joined: Wed Jul 06, 2011 2:18 pm

Post Sun Aug 07, 2011 2:47 pm

Payment done, coins havent been credited

Whoever is responsible for these matters, please contact me ASAP. i made a purchase via Paypal (got the receipt), but still hasnt see any coins. I am alarmed because usually, coins are credited immediatelly into account.
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Nathan05

User avatar

King

Posts: 4618

Joined: Wed Oct 20, 2010 4:41 pm

Post Sun Aug 07, 2011 3:01 pm

Re: Payment done, coins havent been credited

just send the receipt to kingdomsupport@haypi.com and they will credit your account as soon as they possibly can
how do you let people know if your hot cakes are selling well?

Nathan05
S106
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Gouz

Newbie

Posts: 5

Joined: Wed Jul 06, 2011 2:18 pm

Post Sun Aug 07, 2011 3:11 pm

Re: Payment done, coins havent been credited

thank you, will do that
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W1nfield4

Newbie

Posts: 1

Joined: Sun Aug 07, 2011 3:24 pm

Post Sun Aug 07, 2011 3:28 pm

Re: Payment done, coins havent been credited

yeah thats gonna help if yor on apple complain to itunes if froid or win7 your stuffed without ss of ingame receipt
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baphomet3

Newbie

Posts: 1

Joined: Sun Aug 07, 2011 6:16 pm

Post Sun Aug 07, 2011 6:26 pm

Re: Payment done, coins havent been credited

I registered to gamefly went through all the steps and didn't get my 176 coins promised. I sent several messages to support with no answer back. I also lost quite a few troops in a server crash, I think we are being treated unfairly and something needs to be done to comphensate me and the other thousands that have lost their money, coins, and troops to the glitches, session time outs and the server crash!!!
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PandaFun

User avatar

Marquis

Posts: 492

Joined: Wed Apr 13, 2011 7:02 pm

Location: Pandaville

Post Sun Aug 07, 2011 6:54 pm

Re: Payment done, coins havent been credited

Support does not work over the weekends, but they do check in every so often. Your coins have to be added to your account manually since it was purchased using PayPal i believe. Please be patient and they should be credited to you in 24hrs. If they are not pls contact your Servers Support over Palringo (Please verify that they are the real ones if you use this) or by signing into the account and go to Help -> Support ->Contact Support -> And send a detailed message and your acting Support member will contact you ASAP about the issue :D
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Ex-Expert s64 (116) and 86
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Bandball50

Beginner

Posts: 43

Joined: Wed Aug 03, 2011 3:12 pm

Location: My Room, My House

Post Mon Aug 08, 2011 2:35 am

Re: Payment done, coins havent been credited

First off, hi alliance buddy lol. Second, I had this same problem and I contacted support79 ingame, support1 on forums, and emailed that support link and they fixed it within 12hours. Made me mad it took forever, but I did get my coins.
Bandball50 - LoveSick - Server 79 (main)
GTA_Plater - - Server 85
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Gouz

Newbie

Posts: 5

Joined: Wed Jul 06, 2011 2:18 pm

Post Mon Aug 08, 2011 10:44 am

Re: Payment done, coins havent been credited

Hey bandball50, i still have no answer.... my patience is slowly wearing out
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Bandball50

Beginner

Posts: 43

Joined: Wed Aug 03, 2011 3:12 pm

Location: My Room, My House

Post Mon Aug 08, 2011 12:08 pm

Re: Payment done, coins havent been credited

You just have to start b****ing A LOT. Haypi needs to get their s*** in gear..
Bandball50 - LoveSick - Server 79 (main)
GTA_Plater - - Server 85

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