Cheaters never prosper

Maybe "support" should read the emails and Haypi letters already sent to them. I don't see how my post is bashing. It's not "bashing" to say support are not acting when support are in fact...not acting. Go to S87 on any evening. Stay there for an hour or so and count the number of spammers. Count the number of times the server is brought down. Read the posts from others angry that support have done nothing to stop the Script Kiddies from bringing the server down day after day costing real players real time and real money.

It's not bashing to complain on here about a support who do not support. And if support would actually take the time to READ an entire email and think about it before replying with a simple one line "we are sorry for your inconvenience" then maybe people wouldn't be quite so angry and dissapointed with them.

Support does their best to read the letters they get and from my experience they reply within 24 hours. Server 87 is a new server and it's going to take some time for support to deal with everything but eventually they will. They can't be there to catch every little incident that happens but with your help, everyone could have a more enjoyable experience.

They don't need to be there all the time. ANY of the time would be enough. Spamming, hacking and server crashes is a daily occurance on S87. Is that it's a new server an excuse? NO! If HK don't know by now that a new server will require additional and early support to get it off the ground then they are dumber even than I thought they were.

Personally I don't care. I quit playing HK due to the stunning lack of customer service "support" have showed me. If you have had a good experience...lucky you. This forum is full of people complaining about the poor response times and lack of contact by "support".

I complained to Google Market a few days ago and had my money refunded by them for the hundreds of coins I'd bought and wasted on S87. They say they have had a lot of complaints about HK. I gave "support" ample time to respond. Over a week. I wrote so many emails to 4 different contact addresses for "support" and eventually...eventually.... got a reply. "We are sorry for your inconvenience". Whoopy do! That doesn't fix anything. No offer of compensation. Nothing worth writing a dozen emails to them about.

My advice...take your complaint to Apple or Google Market place. They are being flooded with complaints about HK and are refunding monies spent on there. Wise up guys. "Support" will not support you. Take your complaint to someone that will act on your behalf...Apple or Google customer service or your credit card company.

there is always 2 sides to every coin.... even a haypi coin.





...just as there is always 2 ways to do things.

LMAO Look at Pappy crying all over the forum 10 tear soaked posts lol