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Banned and don't know why.

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The_MuKu

Marquis

Posts: 480

Joined: Wed Jul 20, 2011 2:10 am

Post Tue Feb 21, 2012 3:17 am

Re: Banned and don't know why.

The people who I know have "paid debs" to haypi are players who bought coins not through one of the approved methods in order to receive special deals on coins. In order to be unbanned they have had to pay support the equivalent of how many coins they bought illegally.

I'm not saying this is you as I do not know you or your play history.
Haypi Kingdom
MuKu s66/s119 inactive
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King_MuKu s603 inactive

Haypi Monster
The_MuKu s2 active
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Tue Feb 21, 2012 5:41 am

Re: Banned and don't know why.

both Egor7 and Guyverbb are not banned.
Please kindly provide us with the banned accout names, we'll check and get back to you accordingly.
Meanwhile, please know that ban is always the last resort to punish a player who has severely broken the rules and violated the user agreement.
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Egor7

Newbie

Posts: 8

Joined: Sun Feb 19, 2012 10:08 pm

Post Tue Feb 21, 2012 2:56 pm

Re: Banned and don't know why.

No i said i have not brought coin in ages for the account about 6 weeks i think. i checked google all purchase were fine completed and payment taken directly from my account. i see support have ignored this thread like all the emails etc i have asked for a copy of my logs with dates amounts of purchases to see where this apparent debt to haypi is from and to no surprize they have ignored this .
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Egor7

Newbie

Posts: 8

Joined: Sun Feb 19, 2012 10:08 pm

Post Tue Feb 21, 2012 3:01 pm

Re: Banned and don't know why.

Dollmaker
purplekill
akaizo23
Were the ones banned and apparently we all owe some kind of debt where you cant give us an amount you think we owe or logs that show illegal coins
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1Zero2

Beginner

Posts: 47

Joined: Sun Feb 12, 2012 2:51 pm

Post Tue Feb 21, 2012 4:07 pm

Re: Banned and don't know why.

Egor7 wrote:i see support have ignored this thread like all the emails etc

Believe it or not, support9 is support. So this thread wasn't ignored.

Edited, you're right MuKu, I guess I can't read :/
Last edited by 1Zero2 on Tue Feb 21, 2012 6:53 pm, edited 1 time in total.
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The_MuKu

Marquis

Posts: 480

Joined: Wed Jul 20, 2011 2:10 am

Post Tue Feb 21, 2012 6:26 pm

Re: Banned and don't know why.

But how can support give this to you if you haven't told them the account name?


He posted the names right above your message. Please try to read it :D

Agree with you on the other points however.
Haypi Kingdom
MuKu s66/s119 inactive
The_MuKu s84/125/134 active
King_MuKu s603 inactive

Haypi Monster
The_MuKu s2 active
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Taem96

User avatar

Conqueror

Posts: 922

Joined: Sat Sep 18, 2010 12:37 pm

Location: Server 13

Post Tue Feb 21, 2012 6:52 pm

Re: Banned and don't know why.

Tell me if I'm missing something....

Egor (and company): we've been banned!

Haypi: because you took our coins, and then took your money back!

Egor (and company): I never took my money back, what are you talking about?

It seems apparent that someone here is not telling the whole story.... Whom, I wonder?
One thing for sure, you wont find answers here, on a public forum. None of us has access to the sort of information needed to settle this, though we see this sort of thing often, and know how it usually ends up....

Take your issues to the proper channels....contact support via their email.
Image
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Egor7

Newbie

Posts: 8

Joined: Sun Feb 19, 2012 10:08 pm

Post Wed Feb 22, 2012 12:14 am

Re: Banned and don't know why.

Lol there was no coin on my account this is why i am asking for logs because there was no coin on there to take and as i said the only coin on the account for a long time was about 8-12 coin from downloading free apps (award by system) and my account dollmaker has not done anything went to sleep woke up and i was banned. multiple emails to support all with no reason proof or memtion of what they say i owe them they just wont give a straight answer.you can argue with me all day long and say somethings off but you dont have the means to check logs and have no basis to pass judgement on this. the thread was only created to try draw out support for answers as emails have gotten us nothing but a meaningless copy and pasted reply. my account is lvl 13 no coin max equip with an enhancement lvl of 1 i think i have 2 techs at lvl10 the rest are lvl 5, 6, 7, my main has two lvl 16 crops all the rest of resources are lvl 15 i do have one sub with 3 lvl 17 crops and one 16 but i stole that sub all my other subs all have lvl15 res the account is average at best does that sound like a coin glitchers account? As i said tho you have no means to check or judge.
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The_MuKu

Marquis

Posts: 480

Joined: Wed Jul 20, 2011 2:10 am

Post Fri Feb 24, 2012 6:24 am

Re: Banned and don't know why.

Taem's message says that we can't check logs...nobody on this public forum can. So handle your PRIVATE manner in PRIVATE.

And that's a lot more coining than my account has in cities...so maybe it is. Who knows.
Haypi Kingdom
MuKu s66/s119 inactive
The_MuKu s84/125/134 active
King_MuKu s603 inactive

Haypi Monster
The_MuKu s2 active
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Fri Feb 24, 2012 7:02 am

Re: Banned and don't know why.

Dollmaker
purplekill
akaizo23
these three accounts were banned because of large amount of money and treasure feed.
Your other accounts were banned because of illegal purchases making a total of at least 2500 USD debt.
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