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duplication of transactions and typing duplications

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AmberMyst

Newbie

Posts: 6

Joined: Fri May 25, 2012 7:24 am

Post Fri May 25, 2012 8:10 am

duplication of transactions and typing duplications

I have a sprint lg android optimus 5 phone .... every time I do transactions such as purchasing items , upgrading , and any other transactions require an acceptance of whatever transaction is being done the system is duplicating these processes ... if I am typing a message it is trying to double letters that I am typeing too...it makes it very difficult to do any type of transaction. it is also sending me more than 2 letters at the same exact time for 1 transaction ...2 messages with the same time stamp on it. this glitch has caused a very terrible problem with me at the moment because I tried to create a new account through my task menu ... I created the account but the password was not being accepted. so that tells
me that somewhere along the line of creating the password which I could not see it obviously glitched and added letters to what I was typing and created more letters in the password then I realized so now I'm unable to get into your account because I cannot type in the proper password because it obviously change the passwords when it was creating it but I couldn't see what letters it was putting in there tha
Last edited by AmberMyst on Fri May 25, 2012 8:46 am, edited 3 times in total.
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AmberMyst

Newbie

Posts: 6

Joined: Fri May 25, 2012 7:24 am

Post Fri May 25, 2012 8:17 am

Re: duplication of transactions and typing duplications

so basically I'm locked out of my own new account that I just created with my create new account task I can't get into this new account now because I do not have the correct password can you please help me figure out how to fix this problem so that I can actually get into my new account.... the new account name that I created for this new account is Luminocity.....please help
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support2

Elite

Posts: 102

Joined: Thu Apr 29, 2010 2:48 am

Post Fri May 25, 2012 9:10 am

Re: duplication of transactions and typing duplications

Dear AmberMyst,
Can you tell me the detail information as following ?
1.Your game version
2.OS
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AmberMyst

Newbie

Posts: 6

Joined: Fri May 25, 2012 7:24 am

Post Fri May 25, 2012 9:22 am

Re: duplication of transactions and typing duplications

my Haypi version is 3.2.2.3
Android version is 2.3.3
sprint LG Optimus V model # LS670
SW version LS670ZVJ

Let me know if you need anything else
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AmberMyst

Newbie

Posts: 6

Joined: Fri May 25, 2012 7:24 am

Post Fri May 25, 2012 11:27 pm

Re: duplication of transactions and typing duplications

I am adding this message just to let you know that I've updated the last message that I had put in before because I had forgotton some information that you were needing so I updated that information in that message ... hopefully this problem will be resolved soon and I will be able to get my account that was created back .... I will be awaiting your reply to this message so that I know what is going to be done about this missing account that I am locked out of .... please help... and thanks for all of your time and efforts in resolving this problem ... have a great day :-)
AmberMyst
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support9

Elite

Posts: 1619

Joined: Wed Jul 21, 2010 2:58 am

Post Sat May 26, 2012 1:53 pm

Re: duplication of transactions and typing duplications

AmberMyst wrote:I am adding this message just to let you know that I've updated the last message that I had put in before because I had forgotton some information that you were needing so I updated that information in that message ... hopefully this problem will be resolved soon and I will be able to get my account that was created back .... I will be awaiting your reply to this message so that I know what is going to be done about this missing account that I am locked out of .... please help... and thanks for all of your time and efforts in resolving this problem ... have a great day :-)
AmberMyst


hi, your new account info has been sent to your registration email address. Please check your inbox and confirm. (the letter is sent from kingdomsupport@hotmail.com)
Any question or problem please let us know.
P.S. regarding the duplicate message problem, did your money got reduced twice after receiving the these letters?

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