Resolution Revolution
You don't need anyone to tell you that you really out did yourselves with these last updates and the glitches/bugs that came with. I'm sure it is as equally stressful trying not only to fix them, but now find a reasonable solution for everyone who has been affected negatively by them. Here is an idea for you to think about, but I want you to actually consider the pros and cons of this solution:
Send out a message on the notice board to give everyone equal notice. Open the shop for 1 hour with lv4 chests at 200 silver coins, the same amount of time everyone who caught the mistake had to purchase them. Give everyone that free for all for 1 hour.
Right off I can see one of your biggest hesitations will be a loss of revenue as you have now placed lv4 chests in the shop for 200 Gold coins. You can take my word for it - no one is going to buy a lv4 chest for 200 Gold coins. Especially since there is a 30% chance they get a stone they cannot even use if they have not farmed 90 Energy Crystals first. If you aren't sure what I mean by that - go get 90 Energy Crystals.
So what will happen if you put everyone on an even playing field again? It will boost consumer confidence and desire to continue playing, perhaps even purchase coins they normally wouldn't because of that boosted morale. I know you, nor the developers play this game even nearly as much as the average player does which is fine, but that being said, you don't know how much something like this affects them. You have no idea how much it actually hurts someone who spends hours of their day playing your game, only to have someone see more benefit in 1 hour. It's absolutely devastating.
At this point, if you are looking at a solution based on minimizing your loss, you will do more damage by not doing this or something of equal value as seen by the players. Everyone who loves this game, and influences each other to keep playing and invite their friends, kids, and partners to play will have nothing good to say any more. Only that it is a waste of time. Literally.
You don't have to use this idea, you don't even have to read this or resond to this. All I really have to say to you is, good luck and I can't wait to see what the positive influence on others, free social media advertising, and 1000 hours of dedication from your average consumer means to you.
Is it worth 1 hour?
