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Help me,I didnt received my coins

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nongbillza

Newbie

Posts: 6

Joined: Sun Mar 10, 2013 6:10 pm

Post Tue May 28, 2013 4:07 pm

Help me,I didnt received my coins

i bought 9 coins in the game, but i won't receive them :twisted:
Last edited by admin01 on Tue May 28, 2013 9:11 pm, edited 1 time in total.
Reason: edited to remove personal information. Only the order confirmation letter is necessary.
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nongbillza

Newbie

Posts: 6

Joined: Sun Mar 10, 2013 6:10 pm

Post Tue May 28, 2013 4:12 pm

Re: Help me,I didnt received my coins

Dear Haypi support team,

I wrote this letter to inform you about the issued I met. I purchased coins since right after the updated which was 24/05/13 but till now I still did not received any coins I purchased. Furthermore, the money in my visa account has already been took off which you can see from my transaction bills below, I have attached my bills included with this email. So, can you please check the issued for me and I will be waiting for you reply. Thanks Haypi team :evil: :!:
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AilsaZ_949

User avatar

Baron

Posts: 208

Joined: Thu Jan 24, 2013 6:26 am

Post Wed May 29, 2013 1:54 am

Re: Help me,I didnt received my coins

Hi nongbillza,

I have forwarded your information to Support. In the future, please do not post your personal information on the forums, I have removed the screenshot as a safety precaution.

-Ailsa
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support7

User avatar

Elite

Posts: 353

Joined: Wed Jul 21, 2010 2:55 am

Post Wed May 29, 2013 3:07 am

Re: Help me,I didnt received my coins

Dear nongbillza,
We will look into this asap and will add coins for you once your purchase is confirmed.
Best Regards,
Vicky
Haypi Monster team

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