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Disappearing OELs

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Koenaj

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Elite

Posts: 3939

Joined: Mon Jun 03, 2013 2:49 pm

Location: The Netherlands

Post Thu Nov 14, 2013 9:12 am

Re: Disappearing OELs

MasterWill wrote:If you had Screenshots koen then it would be more clearly for us/haypi monster. Always do Screenshots when u have got sth or done exp levels like bl 15 or newer maps exp 15.
This Game all it does is milk money. Next updates will add money eater like previous updates ^^

Good luck koen

I could easily photoshop a screenshot of me getting 5 pairs of Bahamut in a single 11-crack :roll:...
Finally back on track and ready to help you guys :D!



Have a question? Feel free to ask me!

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MasterWill

Conqueror

Posts: 1094

Joined: Sat Jan 05, 2013 3:38 pm

Post Thu Nov 14, 2013 9:50 am

Re: Disappearing OELs

Haypi will check your screenshot and check their server data. Server do not lie and if your screenshot is not fake then it was a Bug and u need to get compensated.

It can be easy or hard to find out if a screen is fake but i can check it out myself like you can do too i think. You can always check if a pic was edited or not. How hard and how much time it takes is another question.

Gives us 2 same screens which one of em was edited and i will tell you which one it is :p
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Koenaj

User avatar

Elite

Posts: 3939

Joined: Mon Jun 03, 2013 2:49 pm

Location: The Netherlands

Post Thu Nov 14, 2013 10:21 am

Re: Disappearing OELs

MasterWill wrote:Haypi will check your screenshot and check their server data. Server do not lie and if your screenshot is not fake then it was a Bug and u need to get compensated.

It can be easy or hard to find out if a screen is fake but i can check it out myself like you can do too i think. You can always check if a pic was edited or not. How hard and how much time it takes is another question.

Gives us 2 same screens which one of em was edited and i will tell you which one it is :p

You get the point @.@'.
Also, they said I gained different monsters, that didn't even appear in my collection, soooo :roll:...
Haypi's way of saying : We don't give a darn, we're simply a bunch of scammers and we'll so anything to rip you off your money.
Finally back on track and ready to help you guys :D!



Have a question? Feel free to ask me!

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MasterWill

Conqueror

Posts: 1094

Joined: Sat Jan 05, 2013 3:38 pm

Post Thu Nov 14, 2013 10:33 am

Re: Disappearing OELs

Koenaj wrote:
MasterWill wrote:Haypi will check your screenshot and check their server data. Server do not lie and if your screenshot is not fake then it was a Bug and u need to get compensated.

It can be easy or hard to find out if a screen is fake but i can check it out myself like you can do too i think. You can always check if a pic was edited or not. How hard and how much time it takes is another question.

Gives us 2 same screens which one of em was edited and i will tell you which one it is :p

You get the point @.@'.
Also, they said I gained different monsters, that didn't even appear in my collection, soooo :roll:...
Haypi's way of saying : We don't give a darn, we're simply a bunch of scammers and we'll so anything to rip you off your money.


You noticed this very late :S That is why i was so "negative" like you say.
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Koenaj

User avatar

Elite

Posts: 3939

Joined: Mon Jun 03, 2013 2:49 pm

Location: The Netherlands

Post Thu Nov 14, 2013 12:02 pm

Re: Disappearing OELs

MasterWill wrote:You noticed this very late :S That is why i was so "negative" like you say.

I never thought they would go low enough to lie to their players.
Finally back on track and ready to help you guys :D!



Have a question? Feel free to ask me!

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armiantz

Marquis

Posts: 359

Joined: Fri Apr 05, 2013 8:50 am

Post Thu Nov 14, 2013 1:44 pm

Re: Disappearing OELs

It could have been a bug though. Did their record show different monsters from what you got? Were the other monsters that were mentioned by support in your monster inventory?

I guess that should be a lesson for us -- we should get screenshots of everything just in case we need it to prove our case.

A similar thing happened to some people on server 15 after the update - one got a breeding pair for Bolt and two others got extra Sphriex scrolls. The one who got the bolt bred it quickly but when they checked it after a while the scrolls disappeared from their bags and the the extra bolt plus the baby bolt disappeared from their monster inventory.
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farting108

Citizen

Posts: 95

Joined: Wed Jul 03, 2013 8:41 pm

Post Thu Nov 14, 2013 10:44 pm

Re: Disappearing OELs

I hope you're telling the truth Koenaj, or Haypi may have little pity on your account. Anyways good luck getting bahamut and pegasus and hopefully they will come without legal action :D
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Troublemkr

Citizen

Posts: 112

Joined: Tue Jul 09, 2013 12:30 am

Post Thu Nov 14, 2013 10:46 pm

Re: Disappearing OELs

I had kinda the same error, my pegasus turned into bahamut? Lol
As u can see in the pictures i craked 2 pair of pegasus and when i went to monster list 1 pair turned into bahamut....
Attachments
image.jpg
image.jpg (275.89 KiB) Viewed 2705 times
image.jpg
image.jpg (265.53 KiB) Viewed 2705 times
image.jpg
image.jpg (173.34 KiB) Viewed 2705 times
Image
Server:40
Achievements:
Normal mode:completed
Veteran mode:Completed
Expert mode: Completed
Monster cap:164
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Troublemkr

Citizen

Posts: 112

Joined: Tue Jul 09, 2013 12:30 am

Post Thu Nov 14, 2013 10:57 pm

Re: Disappearing OELs

Support answer.
Yes the monsters i cracked are there but the problem is it shows i cracked some monster while i got others imstead... So koen i totally belive you bro hope u get it fixed
Attachments
image.jpg
image.jpg (206.52 KiB) Viewed 2704 times
Image
Server:40
Achievements:
Normal mode:completed
Veteran mode:Completed
Expert mode: Completed
Monster cap:164
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MasterWill

Conqueror

Posts: 1094

Joined: Sat Jan 05, 2013 3:38 pm

Post Thu Nov 14, 2013 11:07 pm

Re: Disappearing OELs

Troublemkr wrote:Support answer.
Yes the monsters i cracked are there but the problem is it shows i cracked some monster while i got others imstead... So koen i totally belive you bro hope u get it fixed


So you have bow Bahamut AND Pegasus after you only cracked Pegasus or what r u sayin?
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