Letter Clarification

By resetting the access of the forums, what are we to expect will be improved?

There is currently little to no forum moderation outside of several player promoted mods/vips and a little dabbling from support.
Who will be taking over the moderation roles and how will they make it more 'organized, standard and professional'?

In relation to 'continuing to work closely together and make improvements' with experts, are we to assume that there will be no changes to current experts with this new system?

In relation to the new task;
Will players that upgrade to level 10 be required to move, or just an option?

If those players move, does this mean their entire account will move? If so, will all current coins, upgrades, troops etc be carried over?

If players that reach this task want to play on both original server and the new 'task' server, is that possible?


Assuming this is an effort to create 'master servers' where all players are of relative level and active, what happens then to those that go inactive on the new 'task' server?
Will you continue to attempt to clear inactive accounts?

Will the clearing of inactive accounts cease on original servers once the task server/s open?


Players are very keen to understand - even a little - of what can be expected here.

Looking forward to hearing.

Adina

[support1]

Good question, Adina.

First of all, the resetting access is only to have haypi staff, experts and mods to co-manage the forum. We will make the way we doing things more professional, standard and well organized. For example, we will better monitor the candidate mod and expert. We will have discussion before we give another more access to do things. To be honest, right now there are too many VIP with different colors. We feel the way we doing things are not quite stable and professional. By doing this we should have both haypi staff and mods work more closely to face any challenge coming our way. Our investor and we both strongly feel we should improve the forum to better represent Haypi Inc.

As for the newly added task, it is a reward and you don't have to give up your original account, instead when you reach level 10, you will be rewarded with another account on the newest server which means you have two accounts in all. Thus, you will have more chance to meet different people, and gain different game play experience.

i thoguht a bit farther... if someone gets lvl 10 he gets a 2nd acc
if he gets 10 there would he get a new acc again?

Thanks Tracy, that's much clearer.

Do you think that in giving two accounts to all players level 10+ may cause more inactivity issues on other servers?
Also is this done and done? I was thinking perhaps a higher level for the reward would be more directed towards active players that deserve awarding.
Level 10 is so easy to reach.....

I presume the new account on the new server will begin at level 0?

Support, I have a follow up to one of Adina's questions if you don't mind responding. When you say that we will be "rewarded with another account on the newest server" do you mean simply that we will be put in the latest server that has opened (which is also open to brand new players to the game who are creating their very first account)?

If this is the case (and it sounds like it is), I would just like to make a couple suggestions. As this additional account is a "reward" account to players who have been around for a while and remained active, first I would like to agree with Adina and say that I think it would be better offered to players who have attained a higher level than 10. Level 10 is fairly easy to get to in only a short amount of time. If the purpose of this reward is to reward long-term players (as well as keep new players around to entice them to eventually get this reward), then it would seem more reasonable to set this reward for players who have attained around level 15.

Secondly, I would recommend creating a new server that is set aside for only these top players instead of simply adding them to the last server created. A few reasons for this:

1) It seems more likely that players who complete the task of getting to level 15 (or whatever level is finally decided) will be more active which would be appealing to high level players as they could all play in a very active server.

2) It also seems a little unfair to brand new players who find themselves in a server that just got significantly bombarded with experienced players.

3) By having a separate server set aside for this reward, it would provide greater incentive for lower level players to attain a high enough level to be allowed into this server. If the reward simply puts you in the newest server and not a special one, then there is less incentive as players all the time find ways to create new accounts to get put into the newest servers (going to the apple store, creating one off a friends device, etc). The point is, it doesn't feel like much of a reward if you can accomplish the same thing in a different way (and much faster way).

4) I also think that by putting only the recipients of the reward in a designated server, it will cause those players to be more likely to return to their other servers as well, instead of just abandoning those accounts, as some are concerned they will do. The reason I think this is by having an all-experienced server, it will likely create a different type of game play than servers that are mixed. As such, it will be more enticing to jump back and forth between both accounts as they provide different experiences. For example, it would make me more likely to return to my original account as I enjoy helping low level new players who are just starting out in the game and there wouldn't be any such players on this "designated high-level" server since everyone is already very familiar with the game.

In summary, as it seems that this is certain to be an update soon, I would just like to see it as a reward that is greatly sought after with many incentives to stay an active player and reach a high level. I hope a few of my suggestions above would help this new task reach that goal.

i have to the 2 posters before me. I sent u a message afew h ago where i said that lvl 10 is too low. Some players are getting lvl 10 in 3 weeks. Also the new servers would be "overfilled"

I suggest:

- a higher requirement (like 250 k prestige)
- that u can make only 1 new acc per 3 month
- if 1 server is almost inactive, to clean it up

Also what about experts? Is theit title carring over?

Pros & cons of carring over

+ only handful of experts
+ no experts without a "job" after a time servers will get inactive --> experts have to moitior dead world chats

- other players dont have any chance to get expert

Oh, that clears it up alot. Thanks Tracy

[GoldenRico]

Agree on the moderation control for Forums and Expert Selection

Now in regards for new accounts created is there anyway to send players to servers that currently suffer from inactivity and delete inactive accounts?

Thanks Tracy
But,
The account thing..... If ur higher than lvl 10 do u still get an acc?

This is a new task so im assuming only people who are starting a new account will have the new task